Redefining Success with a Member Loyalty & Reward Programme

Follow ISM's journey to revamping its member rewards and retention programme. See how partnering with Propello Cloud has driven increased retention and positive outcomes for the organisation.

"Before Propello, we lacked real-time reporting data to make informed decisions and engage our members effectively. With Propello, we now have the ability deliver a memorable and personalised rewards experience with real-time data insights"

Francesca Stokes Head of Member Engagement, Independent Society of Musicians (ISM)

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In this resource

Retrace ISM's journey as they uncover hidden potential and chart a course to elevate the membership experience. Explore how strategic engagement and retention innovations and data-driven insights reshaped ISM's approach, leading to unprecedented growth in member satisfaction, participation, and long-term loyalty.

Study ISM's successful member engagement and retention strategy

Redefining Success with a Member Loyalty & Reward Programme

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In this resource

Study ISM's successful member engagement and retention strategy

Read first-hand accounts and reviews of the reward programme's impact from ISM members

Learn how personalisation drives reward relevance and ultimately member retention

See how ISM delivers unforgettable and engaging membership experiences

Examine key results of the ISM-Propello partnership

Find out how to drive the same positive outcomes for your business

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