2025 Loyalty Uncovered Report

Access insights from 100 enterprise brands including investment priorities, key challenges and competitive strategy.

Discover why 84% of businesses are prioritising personalisation and strategic brand partnerships to drive customer loyalty in 2025.
Learn how outsourced loyalty solutions deliver a reduction in operational costs and faster time-to-market.

Download the report

We're committed to your privacy. Propello Cloud uses the information you provide to us to contact you about our relevant content, products, and services. You may unsubscribe from these communications at any time.

In this resource

We've examined the current landscape of customer loyalty across key industries for 2025. By analysing data from over 100 conversations with enterprise brands, we've created this comprehensive report, offering a clear view of how businesses are reshaping their approach to customer loyalty in response to changing consumer expectations. It highlights emerging trends, innovative programme models, and practical strategies that brands are adopting to create stronger, longer-lasting customer relationships.

2025 Loyalty Uncovered Report

Download the report

In this resource

See how leading brands are engaging their customers to improve retention

Understand API challenges and the options for tech stack integration

Learn how brand partnerships have become essential for loyalty

Discover why 69% of businesses prefer outsourced loyalty solutions

See how AI and machine learning are transforming loyalty

Explore case studies with measurable results including programme cost reduction

Propello Loyalty Platform: Trusted by Leading Enterprise Brands

Download the report